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In October 2024, Genome introduced Polish zloty (PLN), Swiss franc (CHF), Japanese yen (JPY), and Canadian dollar (CAD) as new currencies for your accounts and other services. Then we thought – why stop there? And thus, later on, we introduced 4 more new currencies: Czech koruna (CZK), Hungarian forint (HUF), Swedish krona (SEK), and Australian dollar (AUD). This brings the total number of currencies in which you can open an account to 11, including our originals: euro (EUR), US dollar (USD), and British pound (GBP). So, how can you use and benefit from all these currencies inside Genome? Let’s take
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The article was updated on 18.09.2024 Did you know that Genome offers one of the quickest and most secure authentication methods for your log-ins – biometric authentication? To enable biometric authentication, you just need to: If you don’t have the Genome app, don’t worry. You can easily download it for free for your iOS or Android-based device, giving you instant access to its powerful security features. You might wonder – what is a big deal about additional authentication steps when managing finances online? Unfortunately, even with multiple advanced security solutions, the internet still remains a place where fraudulent scams and
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Article was last updated on May 8th, 2024 Money transfers are one of the first features you look for when choosing a financial provider. So, it was crucial for our team at Genome to design and offer you the most essential and convenient options for sending funds. Let’s go over our money-transferring services and answer your questions about our features. Where to find Genome’s transfers? You can access all Genome’s transfer options from the main dashboard. If you use the web version, the Transfers section will be in the left-side menu. And for the app users, the Transfers section is
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Not so long ago, the Genome team published a blog dedicated to our virtual and physical cards and contactless payment features. And, as promised, it’s time for part two of the topic. This time, we will focus more on the card features within Genome. Learn what you can do with your cards in this blog. Card activation Now, before using the card’s services, note that your virtual card is activated within 5 minutes after you order it. The same applies to your physical card if you want to use it for online payments. To activate your physical card for contactless
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One of the main goals of Genome’s team is to make financial services as accessible and user-friendly as possible. And we commit to this goal completely. That’s why you are now reading this article, as we wanted to clarify some of the questions you might have regarding our cards. This topic is actually pretty vast, and we will break it into several parts. So be on the lookout for part two pretty soon! How to order Genome cards? Genome provides virtual and physical debit Visa cards for personal and business wallet owners. Virtual cards can be used for online and
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Please note that Genome’s merchant services have been temporarily unavailable since September 2024. When you run a company, there’s a big chance that sometimes you will need to make multiple payments simultaneously. It may seem overwhelming, but the truth is that the banking industry has taken care of that. We are talking about mass payment solutions – tools that allow you easily instruct transfers in bulk. But how do mass payouts work exactly? Let’s uncover it all in this Genome article. Why do you need mass payouts? Maintaining a company entails multiple processes, and making numerous transfers is one of
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Genome’s team continues publishing tutorials for you to use Genome more effectively and answer any questions that may arise. This time we are dedicating a blog to transfer limits for personal and business wallets. Read on to find out more. What are your basic transfer limits? Once you start a wallet inside Genome, you have a basic limit for incoming and outgoing transfers. You can easily increase the limits. For personal wallets, the basic limit is 1000 EUR for the incoming and 1000 EUR for the outgoing payments. Please note that this basic limit is yearly. But if you raise
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More and more people join Genome each day. What’s more, we roll out updates pretty often, so some customers find it hard to keep up. But no worries – we are here to help! Our team decided to dedicate this article to some of the most frequent questions asked by clients that use Genome. So, without further ado, let’s clear everything up! How to top up your wallet via SEPA transfers? We often get asked how a person can send money to their Genome account without using their cards. Easy – we have SEPA transfers for this purpose. But before
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So, you now have a personal wallet within Genome; what’s next? By the way, if you have any issues applying, check out our tutorial on how to start a personal account. After the wallet opening, the first thing you need to know is how to top up your account and send money to other users. The top up Press the plus sign under the “top up” title on the dashboard. From there, you can top up your account using a bank card. Choose the new card option and fill in the card number, expiry date, CVV2/CVC2, cardholder name, and the