Due to the issues of our banking partner, Genome is facing an unfortunate update related to SWIFT.
For this reason, starting May 21st, Genome will not be able to accept and process any new requests for SWIFT transfers and currency exchange.
We are deeply sorry for the inconvenience, but we want to assure you that it is a temporary problem Genome is trying to resolve ASAP. Rest assured that we will inform you as soon as the issue is fixed.
Meanwhile the SEPA transfers are still at your disposal and will be handled with no delays, as well as other Genome services. You can always contact the Genome’s support team if you have any further questions, and they will gladly address all your concerns.