Mar. 31, 2020
Understanding chargebacks: a complete guide
Article updated on 17.05.2024 “Chargeback” is a word any business doesn’t want to hear. Of course, chargeback is a necessary mechanism of the banking industry, but a large number of chargebacks can lead to devastating revenue losses and operational disruptions. In today’s article, Genome’s team will explain how chargebacks occur and what the implications are for companies. What is a chargeback? So, what is a chargeback? The term is specific to the finance industry, particularly in terms of credit and debit card purchases from stores and using e-commerce card payments. A chargeback occurs when a cardholder (a customer who bought