FAQ
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Money transfers at Genome: options, fees, transfer execution times
Article was last updated on May 8th, 2024 Money transfers are one of the first features you look for when choosing a financial provider. So, it was crucial for our team at Genome to design and offer you the most essential and convenient options for sending funds. Let’s go over our money-transferring services and answer your questions about our features. Where to find Genome’s transfers? You can access all Genome’s transfer options from the main dashboard. If you use the web version, the Transfers section will be in the left-side menu. And for the app users, the Transfers section is
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Genome cards, part two: card features
Not so long ago, the Genome team published a blog dedicated to our virtual and physical cards and contactless payment features. And, as promised, it’s time for part two of the topic. This time, we will focus more on the card features within Genome. Learn what you can do with your cards in this blog. Card activation Now, before using the card’s services, note that your virtual card is activated within 5 minutes after you order it. The same applies to your physical card if you want to use it for online payments. To activate your physical card for contactless
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Genome cards, part one: card order, limits, contactless payments
One of the main goals of Genome’s team is to make financial services as accessible and user-friendly as possible. And we commit to this goal completely. That’s why you are now reading this article, as we wanted to clarify some of the questions you might have regarding our cards. This topic is actually pretty vast, and we will break it into several parts. So be on the lookout for part two pretty soon! How to order Genome cards? Genome provides virtual and physical debit Visa cards for personal and business wallet owners. Virtual cards can be used for online and
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Genome’s transfer limits for individuals and businesses: FAQ
Genome’s team continues publishing tutorials for you to use Genome more effectively and answer any questions that may arise. This time we are dedicating a blog to transfer limits for personal and business wallets. Read on to find out more. What are your basic transfer limits? Once you start a wallet inside Genome, you have a basic limit for incoming and outgoing transfers. You can easily increase the limits. For personal wallets, the basic limit is 1000 EUR for the incoming and 1000 EUR for the outgoing payments. Please note that this basic limit is yearly. But if you raise
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Genome: you ask, we answer!
More and more people join Genome each day. What’s more, we roll out updates pretty often, so some customers find it hard to keep up. But no worries – we are here to help! Our team decided to dedicate this article to some of the most frequent questions asked by clients that use Genome. So, without further ado, let’s clear everything up! How to top up your wallet via SEPA transfers? We often get asked how a person can send money to their Genome account without using their cards. Easy – we have SEPA transfers for this purpose. But before
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The personal wallet features: top up and transfers
So, you now have a personal wallet within Genome; what’s next? By the way, if you have any issues applying, check out our tutorial on how to start a personal account. After the wallet opening, the first thing you need to know is how to top up your account and send money to other users. The top up Press the plus sign under the “top up” title on the dashboard. From there, you can top up your account using a bank card. Choose the new card option and fill in the card number, expiry date, CVV2/CVC2, cardholder name, and the
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How to open a merchant account with Genome
Please note that Genome’s merchant services have been temporarily unavailable since September 2024. Having a merchant account is crucial if you want to accept money for your online goods and services. And right now, E-Commerce is not only one of the most in-demand industries but is also an opportunity for retail shops to move some of their products online to strive during the lockdown or similar scenarios. With Genome, you can open multiple merchant accounts easily and online, no need to leave your house. After getting Genome’s merchant account, you will be able to accept credit cards and alternative method
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How to open a business IBAN account with Genome
Opening a business account at a bank might be worrisome, as you are never quite sure about the ever-changing requirements and documents needed to start one. And sometimes you don’t have any free time to spend on multiple visits to the banking institutions – especially now when it’s better to minimize unnecessary contacts due to the pandemic. Thankfully, there is a faster and safer alternative like Genome, where you can open multiple personal, business IBANs or merchant accounts* completely online – no need to waste time or risk your well being. *Please note that Genome’s merchant services have been temporarily
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How to open a personal IBAN account with Genome
Sometimes dealing with banks might be frustrating. For example, to open a personal account you are required to visit a banking institution, most of which don’t work 24/7 and are often crowded, which is something we all try to avoid. And if your business days tend to be busy you really don’t want to waste any time dealing with things like that. Open an account in Genome online Get Started You know the saying, modern problems require modern solutions, and luckily, we’ve got one for you – Genome. With our Electronic Money Institution Licence, you can open multiple personal