
Security
How to prevent chargeback fraud: a step-by-step guide
Chargeback fraud occurs when a customer disputes a transaction on their bank card. They claim not to have received the goods or services they paid for, so they start the chargeback process to try and reclaim the money. But is it true or a fraud attempt? It’s crucial that businesses know what a fraudulent chargeback involves. We can then look at how to reduce the risk of being affected by this fraud and how to dispute chargebacks safely. What is chargeback fraud, and why does it happen Legitimate chargebacks happen when a customer disputes a payment they’ve made. It can