Company
Mastercard has changed its fraud and chargeback merchant compliance programs
Please note that Genome’s merchant services have been temporarily unavailable since September 2024. Mastercard has made crucial updates to its compliance programs globally, which also applies to some of Genome’s clients. Particularly, if you are a merchant from Europe, except for Germany, Switzerland, and Liechtenstein, this blog post is for you. The updates involve the Excessive Fraud Merchant (EFM) and Excessive Chargeback Merchant (ECM) compliance programs. Let’s cover what the changes are about. Number of Transactions Fraud Chargeback(4837, 4863 reason codes) Amount Fraud ChargebackBasis Points 3DS Utilization(including Data Only Tax) 1,000 or more EUR/USD 50,000 or more 50 or more
