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Not so long ago, the Genome team published a blog dedicated to our virtual and physical cards and contactless payment features. And, as promised, it’s time for part two of the topic.
This time, we will focus more on the card features within Genome. Learn what you can do with your cards in this blog.
Now, before using the card’s services, note that your virtual card is activated within 5 minutes after you order it. The same applies to your physical card if you want to use it for online payments. To activate your physical card for contactless or any other type of payment, you need to make a Chip & PIN transaction at any point of sale, check your card balance at the ATM, or make a cash withdrawal at the ATM.
If your card is not activated within 60 days of the card issuance, the card will be blocked automatically. To unblock it, you need to contact us at firstname.lastname@example.org.
The features of the virtual and physical Genome cards
To learn more about what you can do with your Genome card, you first need to open the dashboard and go to the cards menu. There, you will find more information on the cards’ functionality. Let’s cover it point by point:
In this tab, you can see the account that is currently linked to your virtual or physical card and how much money it contains. You can also change the account you want to be linked to the card. Remember that you can have three currency options: EUR, USD, and GBP. Just make sure you have enough funds for purchases in said currencies.
This tab contains your CVV and a card number, which you can copy if necessary.
Here you can find a couple of options regarding your card operations:
Block card. It will allow you to block your card in case of an emergency instantly. You can also unblock it afterward.
Change PIN. Here you can change the PIN used for your physical card.
Security. This section differs between virtual and physical cards. Regarding virtual cards, in this section, you can enable or disable online payments (on websites or in apps) and payments from your card to another (person-to-person payments). For physical cards, you can switch on or off:
EU ATM withdrawals;
Non-EU ATM withdrawals (money withdrawals at the ATMs outside the European Union);
Online payments (on websites and in apps);
Payments from your card to another (person-to-person payments);
Contactless payments (payments made with your contactless physical card in terminals using a chip);
Magnetic stripe payments (payments made with your physical card in terminals using a magnetic stripe).
Conversion to euro. You can switch on this option in order to charge euros when your accounts in other currencies don’t have enough funds on them.
Order a new card. Please note that you can order a new card only if the existing card expires, is blocked, or closed.
Report as lost or stolen. You can quickly notify us if your card was stolen or lost. The feature works for physical cards exclusively.
Close card. Allows you to close your current card. Please note that this action is irreversible.
You can find all the card transaction limits and change them in this section. The list includes:
Money transfers are one of the first features you look for when choosing a financial provider. So, it was crucial for our team at Genome to design and offer you the most essential and convenient options for sending funds. Let’s go over our money-transferring services and answer your questions about our features. Where to find Genome’s transfers? You can access all Genome’s transfer options from the main dashboard. If you use the web version, the Transfers section will be in the left-side menu. And for the app users, the Transfers section is situated below, between the icons for the Dashboard
One of the main goals of Genome’s team is to make financial services as accessible and user-friendly as possible. And we commit to this goal completely. That’s why you are now reading this article, as we wanted to clarify some of the questions you might have regarding our cards. This topic is actually pretty vast, and we will break it into several parts. So be on the lookout for part two pretty soon! How to order Genome cards? Genome provides virtual and physical debit Visa cards for personal and business wallet owners. Virtual cards can be used for online and
Genome’s team continues publishing tutorials for you to use Genome more effectively and answer any questions that may arise. This time we are dedicating a blog to transfer limits for personal and business wallets. Read on to find out more. What are your basic transfer limits? Once you start a wallet inside Genome, you have a basic limit for incoming and outgoing transfers. You can easily increase the limits. For personal wallets, the basic limit is 1000 EUR for the incoming and 1000 EUR for the outgoing payments. Please note that this basic limit is yearly. But if you raise
Earlier this year, Genome introduced a special initiative for Ukrainians – they can now start personal wallets within our platform for free and get discounts for many of our services. Since then, our team figured we needed to establish more features for Ukrainian people to use Genome more efficiently. Thus, we now offer sole proprietor accounts, using which Ukraine-registered individual entrepreneurs can receive income in euros. These accounts are free and as easy to open as the regular ones. Most importantly, you can access your account anytime – whether from Ukraine or abroad. You will be able to transfer money