We understand that you might have questions about Genome and its services while browsing our website. That’s why we launched an online chat, where you can communicate with our support team in real-time. You can find the chat in the right lower corner of Genome’s main page.   Open an account in Genome online Get Started To start using the chat, enter your name, e-mail address, and a message itself that might include questions and suggestions regarding Genome services. Our support consultant will get back to you within minutes during working hours on weekdays.  If it is a weekend and our

The first instances of online banking, as we know, started to emerge in the mid-90s when the internet itself became public. The popularity of internet banking keeps growing, as technologies develop and become more accessible and widespread worldwide.  Just see for yourself: in 2007, 25% of people within the European Union used the internet for online banking, and in 2017 this figure more than doubled to 51%.  As of 2019, online banking penetration in the EU markets reached 58%, with over 90% of Norwegian, Icelandic, Danish, Finnish, and Dutch populations accessing online banking sites.  The recent lockdown around the world

It’s been a bit more than a year since Genome opened its beta to the public during The White Nights Conference in Berlin. But a lot has happened since then: our EMI was recognized as the Best Online Business Payments Platform 2020 within Europe, launched a referral program beneficial to our clients, and also started a COVID-19 initiative to support low-risk businesses during the pandemic.  We tried our best to gradually enhance the quality of our services, and thanks to that became a part of something even greater. Invest Lithuania, the Lithuanian investment promotion agency published a report called “The Fintech Landscape in Lithuania 2019-2020”. In it, the

Please note that the information provided in this article is no longer relevant. To learn more about our SWIFT transfer feature, check this blog. Due to the issues of our banking partner, Genome is facing an unfortunate update related to SWIFT. For this reason, starting May 21st, Genome will not be able to accept and process any new requests for SWIFT transfers and currency exchange. We are deeply sorry for the inconvenience, but we want to assure you that it is a temporary problem Genome is trying to resolve ASAP. Rest assured that we will inform you as soon as

The popularity of e-Wallets grows daily, but not all people are aware of this payment method’s services and specifics. Some believe that digital wallets are a safer modern replacement for physical wallets. Others find virtual wallets more convenient for online transactions. And some merchants are wondering whether you can replace a payment gateway with a digital wallet. We at Genome decided to answer the most common and tricky questions about and involving electronic wallets. What is an e-Wallet? An electronic wallet is an application used to mimic our physical wallets online – you can store money and buy products and

The time has come – Genome is rolling out its referral program to reward our personal wallet users. We also made sure that the program will not be subjected to fraudulent actions and fake accounts’ exploits. Step one. Our clients can send their referral link to their partners, colleagues, friends – they all will get a possibility to open an account and use other Genome’s services. Step two. A person, who has received a referral link, needs to use it for registration and complete the on-boarding procedure. Step three. Our referrer client will get 10% of his partner’s or friend’s

A business bank account is often a topical matter for company owners and merchants, whether you already have one and it is an essential part of your business, or you are an aspiring entrepreneur who is only thinking about opening the account. In today’s blog post we have gathered the main information about a current business account and why do you need it, as well as put together a guide for start-up and small business owners on how to open one. What is a business bank account? A business account is an account a person opens in a bank or

Every update is another step to make your Genome experience smooth and effective. We are starting a series of release announcements, so you can track what was added and fixed in each new version of Genome!  In April release we’ve added transactional reports in both business and personal wallets so you can easily check transaction history from all of your accounts in one place. To make it customizable to your needs we’ve added filters, lots of filters. And finally, this transaction report can be easily uploaded or forwarded to your bookkeeper or a business partner. We also improved validation rules

Genome is showing support for all businesses that will struggle with the retailing of physical goods while switching to e-commerce. For all low-risk businesses that are already in Genome and new low-risk clients, the fintech company will open a business account for free and will cancel any monthly account fees from April 14th, 2020 till December 31, 2020. So business owners can kickstart and put their business on a full roll even faster than before the pandemic circumstances. Offer will greatly benefit businesses like food services, toys, electronic goods, home appliances and entertainment systems, educational platforms etc. Genome API is

If you are an entrepreneur who wants to start selling products and/or services online but isn’t quite sure how to begin and what to do, or, maybe, you have your doubts about the security of online business and seek to protect your income — this article is for you. You have every reason to worry, as e-commerce is riskier than offline retail and services. However, modern technology and legislation come up with more and more instruments and regulations to keep your customers and business safe.In this blog post, we will walk you through the stages you need to complete to